Our team of support staff provide high quality timely support to our maintenance customers. Our commitment to you doesn’t stop with the delivery of the products, through our maintenance agreement we will support you with hardware and software issues. From hardware to software upgrades and support issues, we will be there to ensure our systems continue to give you value.
TIME-MINDER has a variety of support packages to suit your needs. The services that can be provided include:
- Phone and email support
- Clock maintenance and repair
- Professional training – onsite or remote
- Documentation – manuals, training guides
- Software upgrades and patches
For support issues please contact our national help desk on 1300 555 763 between 8.30am -5pm AEST Monday - Thursday, 8.30am -4.30pm AEST Friday
option 2 or email helpdesk@timeminder.com.au
Downloads (including Software Updates)
Use this link to go to our new downloads page . You will need to use your login and password emailed to your system's main user on July 8 2008. Just call the HelpDesk if you need any assistance.
please do not update your software without telephoning or emailing HelpDesk first.
