FAQ:Why did my shift number change?

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The most common reason for a shift to change number is that it is set up to do so under the Rounding Rules & Auto Roster

Go to Award Setup -> Shifts

Image:awardsetshiftsmnu.jpg

Then select the Rounding Rules & Auto Roster tab.

Image:shiftsetuproundtab2.jpg

These columns are where almost all of the shift changes originate. If a shift is changing to the wrong shift, trace it back and double check these rules.

The only other place where a shift will be changed is in the Employee -> Modify window, for public holidays. Double check whether the employee has a public holiday shift set, and, if necessary that the public holiday days are entered correctly

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